Refund Policy
At SNA Whiz, we strive to provide professional, accurate, and reliable business formation and compliance services. Due to the nature of our digital and filing services, please review our refund policy carefully before placing an order.
Eligibility for Refunds
Refund requests may be considered if:
- Your order has not yet been processed or submitted.
- You were charged incorrectly due to a billing error.
- We are unable to provide the requested service for reasons within our control.
Non-Refundable Services
Once work has started or documents have been prepared or submitted, fees become non-refundable, including but not limited to:
- LLC Formation
- EIN (Employer Identification Number)
- ITIN Application
- Trademark Registration
- Registered Agent Services
- Annual Report Filing
- Income Tax Filing
- Sales Tax Filing
- Reseller Certificate
- Wise Business Account Setup
- Government filing fees
- Third-party processing fees
Order Cancellation
Orders may be canceled before processing begins.
- Cancellation requests must be submitted as soon as possible.
- If work has already started, cancellation may not be possible.
- Any completed work or government filing fees will not be refunded.
Government & Third-Party Fees
Government filing fees, state fees, IRS fees (where applicable), registered agent fees, and other third-party charges are non-refundable, even if your application is delayed, rejected, or withdrawn.
Processing Delays
SNA Whiz is not responsible for delays caused by:
- Government agencies
- State filing offices
- IRS processing
- Banking institutions
- Incorrect or incomplete information provided by the client
Such delays do not qualify for a refund.
Incorrect Information
Clients are responsible for providing accurate information.
If incorrect information results in delays, rejection, or additional filing requirements, refund requests may not be approved.
Approved Refunds
If a refund is approved:
- It will be processed using the original payment method.
- Processing times may vary depending on your payment provider.
- Any applicable government or third-party fees will be deducted.